https://jhs.sabu.edu.ly/index.php/hsjsu/issue/feedمجلة جامعة صبراتة العلمية2025-04-15T12:42:12+00:00رئيس هيئة التحريرjhs@sabu.edu.lyOpen Journal Systems<div class="pkp_structure_sidebar left" role="complementary" aria-label="الشريط الجانبي"> <p><strong>مجلة علمية نصف سنوية محكمة متخصصة فى العلوم الانسانية تصدرها جامعة صبراتة</strong></p> <p>تنشر المجلة البحوث العلمية فى مجالات العلوم الانسانية، وتعنى بنشر البحوث و الدراسات العلمية المكتوبة باللغات العربية والانجليزية و تصدر بشكل : الكتروني، وتهتم المجلة بشكل خاص بالبحوث التي تهم القضايا المعاصرة و برؤية علمية محايدة تهدف إلى تنمية روح الإبداع وتطوير أدوات ومناهج البحث العلمي بغية محاكاة التطورات العلمية الحديثة.</p> </div>https://jhs.sabu.edu.ly/index.php/hsjsu/article/view/401The role of internal control in improving the quality of banking services: a case study of Libyan banks2025-04-15T12:42:12+00:00Fareg Mustafa Abodherf.abuthair@asmarya.edu.ly<p>This study focuses on one of the important topics related to the bank's management, which is the role of internal control in improving the quality of banking services. This paper aims to clarify the concept of internal control and quality in banking services and the relationship between them. Books, periodicals and research were reviewed on the study variables. The practical aspect was prepared by preparing a questionnaire on the internal control environment and the quality of banking services, based on what was stated in the theoretical aspect. The questionnaire was distributed to the research sample, which numbered 25 employees in the Jumhouria Bank of Zliten. It was statistically analyzed using the SPSS program, where the validity of the study hypotheses was verified. The results reached confirmed the effective role played by internal control in improving the quality of banking services in identifying the areas of development and improvement and addressing the gaps.</p>الحقوق الفكرية (c)